Vacancy Detail
Vacancy Expired
Counselling and Wellbeing Service Manager
Role: Counselling and Wellbeing Service Manager
Based: Based at Head office in Sandwell covering other sites
Rate: £34,345.20 pro rata
Start Date: ASAP
Duration: Permanent
Hours: Between 22.5 and 30 hours per week - negotiable
Our client, a specialist Domestic Violence charity based in the Black Country is looking to recruit a Counselling and Wellbeing Service Manager. This post holder will lead, develop and administer a high quality counselling and wellbeing service across all services to assist in the recovery of victims of interpersonal violence.
Synopsis of duties:
- Lead, develop and administer a high quality counselling and wellbeing service to assist in the recovery of victims of interpersonal violence. Maintain accurate and up to date records in line with organisational policies and procedures
- Work closely with the Clinical lead to ensure that the administration and application of counselling and wellbeing is delivered and coordinated to the highest standard and risks managed
- Work closely with the Clinical lead to ensure that the service meets the Clinical Governance Framework for delivery and decision making.
- Develop, manage and meet the requirements of a variety of funding streams, including grants and contracts, ensuring contract compliance and the meeting of all contract KPIs.
- Recruit, manage, support and supervise the Counselling and Wellbeing team in accordance with all polices and procedures.
- Recruit and oversee the standards of sessional counsellors/ wellbeing support from a variety of sources and ensure standards of practice are met. Ensure that sessional counsellors operate within Supply Chain Procedures.
- Promote and create the Counselling and Wellbeing Service as a space for training/volunteer counsellors providing support, training and development as appropriate.
- To work with the Chief Executive Officer to develop strategic and operational plans setting out aims and ambitions for the service and working with support services
- Lead on pilot projects targeting specific client groups/ interventions exploring new opportunities and developments and evaluate for potential future funding opportunities.
- Ensure the service works within an accredited quality standards framework e.g. BACP and wellbeing at work standards and where possible work towards accreditation.
- Prepare services, systems and processes for internal and external audit and assessment
- Ensure that the service adhere to all policies and procedures
- Represent our client in appropriate partner spaces representing the Counselling and Wellbeing service and its links and benefits to other services.
- Report into the Clinical Governance Group providing assurance of standards of service.
- Develop and deliver relevant training, awareness activities and promotional campaigns raising to build skills, knowledge and access to the service.
Essential Requirements:
- To be able to demonstrate significant experience of providing trauma informed therapy, working with survivors of abuse and evidence this with a robust CPD record.
- Experience with a range of client groups, including adults and children & young people
- Experience in networking and building effective relationships with a range of stakeholders
- Experience of managing volunteers and student placements
- Experience of day to day operational management of services and projects.
- Experience in working within specific terms and conditions/ contract management.
- Experience of understanding safeguarding children and adults
Futures Consulting acts as both an employer and an agency.
Location: Based at Head Office in Sandwell covering other sites | Salary: 34345.20 per year | Job type: Permanent | Posted: 18/12/2023