Vacancy Detail

View vacancy list

Service Manager - Safe Accommodation

Role:               Service Manager – Safe Accommodation

Based:           Waltham Cross or Turnford

Rate:               £25 umb

Start Date:     ASAP

Duration:      Temp ongoing

Hours:            37.5 hours Monday to Friday 9am – 5.30pm on site every day 

Our client, a specialist charity, are recruiting for an Early Help IDVA with experience of working with victims/survivor as adults and/or children and understanding impact of DA on children as witnesses, and the impact on the relationship between mother and child/ren. Very experienced in Safeguarding - understanding risk and ability to manage crisis.

 Synopsis of duties:

  • Management of all safe accommodation services in Hertfordshire (except for the by and for specialist refuge Kushi House). 
  • Management of: 
  • Senior Practitioners (CH, IH, Baldock and dispersed and resilience for Khushi).
  • Administration Support Officer.
  • Specialist Drugs and Alcohol Practitioner working with Partners to meet the needs of the clients. 
  • Physical and Mental Health IDVA who will provide the Tier 3 support to clients.
  • Working in partnership with statutory and voluntary agencies, ensuring that safety is kept central to multi-agency work and the response to domestic abuse. 
  • Management of in reach services providing activities and therapies to clients. 
  • Assessing and monitoring the quality-of-service delivery so clients receive safe and appropriate client led support and that their voice is evident throughout. 
  • Ensuring the safe accommodation contract is delivered in line with the terms and conditions of the contract.
  • Ensuring compliance with H&S within the safe accommodation.
  • Oversee staffing establishments/on call support to ensure they are consistent with the needs of clients to enable us to deliver safe service.
  • Providing guidance to frontline staff on a day-to-day basis, answering case queries and being on hand to provide support and advice as required.
  • Working with the CIC to ensure that staff have clear training and development plans in place to allow develop their skills and experience.
  • Completing regular case reviews and identifying service gaps to ensure all outcomes are being achieved.
  • Ensuring compliance with all organisational policies and procedure.
  • Gathering of information for commissioners, providing written reports and data as required.

Essential Requirements:

  • Experience of managing safe accommodation services in the VAWG sector
  • Proven ability to communicate effectively both in writing and verbally.
  • DBS on update service or dated within the last 12 months
  • Car driver

Supporting Futures Consulting acts as both an employer and an agency


Location: Waltham Cross | Salary: 25 per hour | Job type: Contract | Posted: 23/05/2025

Apply for this Vacancy