Vacancy Detail

Refuge Worker

Role:              Refuge Worker

Based:           Worcestershire

Salary:           £16 UMB phr

Start Date:     ASAP

Duration:       3 months temp

Hours:           37 hours per week

 

Our client, a well-known domestic abuse charity, are looking to recruit a Refuge Worker to join their team.

 

The role will include providing ongoing support and advice to victims of domestic abuse in a refuge setting.

 

Synopsis of duties:

• Provide ongoing, individualized support to residents based on assessments at admission and through regular review.
• Welcome and orient new residents, completing paperwork and providing health and safety information.
• Ensure access to emergency supplies (clothing, nappies, toiletries, food) for residents in need.
• Support residents in understanding and adhering to their licence agreement.
• Assist with local orientation, providing information about essential services (schools, GPs, housing offices, etc).
• Accompany residents to appointments and support engagement with local services.
• Provide emotional and reflective support using evidence-based approaches, individually or in groups.
• Support residents in connecting with specialist services (mental health, substance misuse, etc).
• Assist with benefit applications, budgeting, and debt management.
• Help with housing applications, appointments, and advocate with housing providers.
• Provide culturally sensitive support to residents from minority communities, including those affected by: Honour-based violence, Forced marriage, Immigration issues or No Recourse to Public Funds
• Facilitate access to immigration advice and advocacy to ensure resident and child safety.
• Support resettlement into permanent housing, including grant applications and sourcing furniture.
• Distribute hardship funds, travel warrants, and other practical support as needed.

Essential Requirements:

• Experience working in supported accommodation with vulnerable client groups
• Knowledge of domestic abuse and the needs of women and children affected by it
• Must drive and have access to a vehicle
• Must have an Enhanced DBS on the update service

Location: Kidderminster | Salary: £16 per hour | Job type: | Posted: 08/10/2025