Vacancy Detail

Refuge Manager

Role:                           Refuge Manager - Supported Housing (Women & Children)

Location:                    Buckinghamshire (exact location confidential)

Contract Type:            Temporary to Permanent or Permanent

Hours:                         37 per week, 5 days – flexibility required, including some evening and on-call duties

Salary:                        £38,000 depending on experience

 

We are partnering with a respected charity to recruit a Refuge Manager to lead the day to day running of a busy, purpose led supported housing service for women and children fleeing domestic abuse.

 

This is a pivotal leadership role, responsible for ensuring safe, compliant and high-quality refuge services. You will oversee a dedicated team of support workers, a child development worker and general support staff, ensuring a trauma informed, empowering and consistent approach for all residents.

 

Key Responsibilities:

• Lead and manage all operational aspects of the refuge, ensuring smooth, safe and effective service delivery
• Provide line management, supervision, appraisals, team meetings and staff development
• Coordinate service delivery, monitoring, evaluation and continuous improvement
• Oversee safeguarding for children and vulnerable adults as the designated lead
• Manage the on-call rota and support out of hours emergency responses
• Ensure key working, risk assessments, safety planning and group work meet best practice standards
• Work closely with senior management, partner organisations and contractors
• Maintain health and safety standards, risk assessments and compliance across the buildings and service
• Support recruitment, induction and probation of new staff
• Facilitate resolution of issues between staff, residents or external partners
• Promote resident involvement, feedback and co production
• Support budgeting, rent collection and financial administration
• Provide reports and information for trustees, funders and external stakeholders

 

About You:

• Experience managing or supervising a supported accommodation, refuge or similar service
• Strong safeguarding knowledge and experience as a safeguarding lead or senior escalation point
• Skilled in staff leadership, supervision, rota management and service development
• Confident in managing buildings, health and safety, risk assessments and compliance
• Experience supporting women and children affected by domestic abuse is highly desirable
• Able to work collaboratively, calmly and professionally in fast paced environments
• Comfortable participating in an on call rota

 

This is an exceptional opportunity for a confident and compassionate leader who is passionate about providing safe, high-quality services to women and children at a time of real need.

 

To express interest or request further details, please get in touch.

 

Supporting Futures Consulting acts as both an employer and an agency.

 

 

Location: Buckinghamshire | Salary: £18 - £23 per hour | Job type: Contract | Posted: 04/12/2025