Vacancy Detail

Clinical Services Manager

Role:                  Counselling Services Manager – Domestic Abuse

Salary:              £37,000 – £41,500 FTE

Hours:               30 hours per week

Contract:         12 months (maternity cover)

Location:         Home-based (with fortnightly travel to service sites in the Southwest)

 

About the Role

We are recruiting on behalf of National Charity and are looking for an experienced Clinical Service Manager/ Counselling Services Manager to lead their specialist Domestic Abuse Counselling Services in the Southwest. This is a key leadership role responsible for delivering high-quality, trauma-informed services to adults, children and families.

You will oversee service delivery, safeguarding, clinical governance, and team performance, ensuring safe, effective and outcome-focused support.

Key Responsibilities

  • Lead and manage a team of staff and volunteers
  • Act as Designated Safeguarding Lead
  • Oversee referrals, assessments, waiting lists and clinical outcomes
  • Manage service performance, audits, and reporting (monthly and quarterly)
  • Monitor budgets and financial performance
  • Ensure compliance with safeguarding, quality and risk frameworks
  • Chair team meetings and coordinate clinical supervision
  • Build partnerships with external agencies and stakeholders
  • Contribute to service development and continuous improvement

Requirements

  • Experience in service management within health, social care, counselling or related services
  • Minimum Level 5 Counselling/ Therapeutic Qualification and experience of working within a therapeutic capacity
  • Strong knowledge of safeguarding and risk management
  • Experience supporting individuals affected by trauma including domestic abuse/ sexual abuse would be highly desirable
  • Proven leadership and people management skills
  • Experience managing budgets, contracts and performance data
  • Ability to work collaboratively with multi-agency partners

Additional Information

  • This role is home-based with fully paid travel to services approximately every two weeks
  • Enhanced DBS check required

About the Client

Our client is a national charity supporting families through change, challenge and crisis for over 100 years. They are committed to safeguarding, equality, diversity and inclusion, and creating a supportive and inclusive workplace.

For more information, please call the team on 0204 566 5515 and ask to speak to Ria or email her your CV at ria@supporting-futures.com

Supporting Futures Consulting acts as both an employer and an agency.

 

 

 

 

 


Location: The Cotswolds | Salary: £37000 - £41500 per year | Job type: Permanent | Posted: 19/03/2026