Vacancy Detail
Clinical Services Manager
Role: Counselling Services Manager – Domestic Abuse
Salary: £37,000 – £41,500 FTE
Hours: 30 hours per week
Contract: 12 months (maternity cover)
Location: Home-based (with fortnightly travel to service sites in the Southwest)
About the Role
We are recruiting on behalf of National Charity and are looking for an experienced Clinical Service Manager/ Counselling Services Manager to lead their specialist Domestic Abuse Counselling Services in the Southwest. This is a key leadership role responsible for delivering high-quality, trauma-informed services to adults, children and families.
You will oversee service delivery, safeguarding, clinical governance, and team performance, ensuring safe, effective and outcome-focused support.
Key Responsibilities
- Lead and manage a team of staff and volunteers
- Act as Designated Safeguarding Lead
- Oversee referrals, assessments, waiting lists and clinical outcomes
- Manage service performance, audits, and reporting (monthly and quarterly)
- Monitor budgets and financial performance
- Ensure compliance with safeguarding, quality and risk frameworks
- Chair team meetings and coordinate clinical supervision
- Build partnerships with external agencies and stakeholders
- Contribute to service development and continuous improvement
Requirements
- Experience in service management within health, social care, counselling or related services
- Minimum Level 5 Counselling/ Therapeutic Qualification and experience of working within a therapeutic capacity
- Strong knowledge of safeguarding and risk management
- Experience supporting individuals affected by trauma including domestic abuse/ sexual abuse would be highly desirable
- Proven leadership and people management skills
- Experience managing budgets, contracts and performance data
- Ability to work collaboratively with multi-agency partners
Additional Information
- This role is home-based with fully paid travel to services approximately every two weeks
- Enhanced DBS check required
About the Client
Our client is a national charity supporting families through change, challenge and crisis for over 100 years. They are committed to safeguarding, equality, diversity and inclusion, and creating a supportive and inclusive workplace.
For more information, please call the team on 0204 566 5515 and ask to speak to Ria or email her your CV at ria@supporting-futures.com
Supporting Futures Consulting acts as both an employer and an agency.
Location: The Cotswolds | Salary: £37000 - £41500 per year | Job type: Permanent | Posted: 19/03/2026
