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Triage Community Keyworker

Role:               Triage Community Keyworker

Based:            Hertfordshire and Essex

Rate:               £15.50ph PAYE or £20 umb

Start Date:      ASAP

Duration:       Temp ongoing

Hours:            28 hours per week hybrid 1 day in office in a centre in Herts or Essex and 3 days from home

Our client, a specialist charity, is looking for a Triage Community Keyworker to join their team. Working with women involved in the Criminal Justice System.

Synopsis of duties:

  • Book initial assessments by telephone or email in a timely manner, in line with contractual targets
  • Complete initial assessments of risk and need, providing one-to-one advocacy, support and advice across all nine rehabilitative pathways to women on probation, including those serving community sentences and being released from custody
  • Maintain accurate contractual data relating to initial assessments
  • Report completed initial assessments to the Service Manager for Keyworker allocation
  • Provide prison in-reach support via video call, telephone and face-to-face appointments during the 12 weeks prior to release, helping women prepare for release and meeting them at the prison gate where required
  • Develop and regularly review individual support plans covering all nine pathways of need
  • Attend probation offices across the region, build positive working relationships with National Probation Service staff, promote available services and encourage referrals
  • Contribute to the development and maintenance of local service directories, including details of organisations, key contacts, services and eligibility criteria
  • Ensure compliance with contractual obligations, including the timely upload of records to the Ministry of Justice portal and accurate case recording
  • Maintain up-to-date knowledge of relevant legislation, policies, procedures, research and best practice
  • Participate in supervision, training and meetings as required
  • Contribute to service development in line with agreed plans

Essential Requirements

  • An in-depth knowledge of issues facing women offenders and those at risk of offending; both

in and out of the Criminal Justice System.

  • Thorough understanding of violence against women and girls and its links to women in the

criminal justice system Experience of managing a caseload

  • Significant experience of working with women experiencing issues related to offending (e.g.

homelessness, substance misuse, domestic violence, mental health or other relevant work

area) preferably within criminal justice setting.

  • Enhanced Adult and Child DBS on the update service or dated within the last 12 months
  • MUST HAVE EL1 VETTING (PRISON AND POLICE) AND WORKING IN A ROLE THAT REQUIRES VETTING WITHIN THE PAST 6 MONTHS

 Supporting Futures Consulting acts as both an employer and an agency

 


Location: Hertfordshire | Salary: £15.50 - £20.00 per hour | Job type: Contract | Posted: 04/11/2026

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